Privacy Policy

Last updated: July 24, 2024

Introduction

This Privacy Policy applies to our website at https://guloolootech.com and all mobile applications (“Services”) provided by Gulooloo Tech Co., Ltd.(Android) and Gulooloo Tech (iOS), under the brand of Gulooloo Tech Co., Limited (“Gulooloo Tech”). It is linked on our app’s store listing page in the Play Console and within the app itself, as per the app store requirements.

User privacy is the top priority. We (“Gulooloo Tech Co., Limited”, “Gulooloo Tech”, “We”, “Us”, or “Our”) value your (“User”, “You” or “Your”) privacy and recognize the sensitivity of your personal information. We are committed to protecting your personal information and using it only when appropriate to provide you with the best possible services and products.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. This privacy policy is part of and incorporated into our terms of use (“Terms of Use”). If you do not agree to all of the terms and conditions set forth below, you may not use our services.”

Should you have any questions related to this policy or our practices around privacy and data protection in general, please don’t hesitate to contact us as indicated in the contact section of this policy.

Who We Are

Gulooloo Tech Co., Limited, as named in the app’s Google Play and App Store listing, is committed to protecting your personal information and using it appropriately.

Policy Overview

This Privacy Policy is clearly labeled as such and provides a point of contact for privacy inquiries at support@guloolootech.com.

Accessibility

Our policy is readable in a standard browser without any plug-ins or special handlers and is available on an active, publicly accessible, and non-geofenced URL.

Content and Amendments

This document is non-editable and comprehensively discloses how we access, collect, use, and share user data, including the types of personal and sensitive user data involved, and the parties with whom any personal or sensitive user data is shared.

Data Handling and Security

We adhere to secure data handling procedures for personal and sensitive user data and maintain a data retention and deletion policy as part of our commitment to user privacy.

Definitions

Personal Information means information about a living individual who can be identified from the information, including your name, address, email, telephone number, fax number, geographic location, etc. Non-Personal Information means information that cannot be used to identify a specific individual. For example, the duration of a page visit, the time when you use a service.

What Information We Collect and How It Is Used

Generally, we do not collect any Personal Information when you use our applications or websites. The only possible way for us to access your Personal Information is if you voluntarily send us your feedback, suggestions, or report issues via email. In this case, Personal Information will be strictly protected and will only be used to contact you or improve our service. We will not disclose or share your Personal Information with third parties.

The only possible way for us to access your Personal Information is if you voluntarily send us your feedback, suggestions, or report issues via email. We may have the email address and other personal information you voluntarily send to us. In this case, Personal Information will be strictly protected and will only be used to contact you or improve our service. We will not disclose or share your Personal Information with third parties. Please note that it is up to you to decide whether to send us an email.

When you use our websites and applications, some Non-Personal Information will be collected automatically either generated by the use of service or from the service infrastructure itself. For example, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, clicks, device identifiers, and other diagnostic data. This information is collected to improve the service we provide to you. The type and amount of information collected will depend on how you use our services. We aggregate this information to help us provide customers with more useful information, and to better understand which parts of our website and applications are most interesting to users, and how users use our services to improve our services . For the purposes of this privacy policy, aggregated data is treated as Non-Personal Information. The Non-Personal Information may include, but is not limited to:

Log Data

Log Data is used to compile various (anonymized) metrics to get a better understanding of how the websites and applications are being used (which features are used most, how many times users are using ”search”, for example), so that we can improve the user experience of our services and also make better decisions for future initiatives like new features or services (better explanation of the product’s features, for example).

Device and Internet Usage: If you visit our websites or use our applications, we may collect information from your device, including identifiers to help us identify your device’s hardware and operating system. Device information may be accessed using industry-standard identifiers such as those approved by your device operating system manufacturer. We use this information to better adapt our services to your device and operating system.

Cookies – Cookies are small data files that are stored on your device by a service. Among other things, the use of cookies helps us to improve the service and your experience of the service. We use cookies to see which areas and features of the service are most popular, to count the number of devices accessing the site, to personalize your experience, and to remember your preferences. If your browser or device is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services.

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.
General Information. When you use the App, we may collect Personal data about you such as:

Age
Gender
Usage Data

Health data. When you use the App, you may choose to provide personal information about your health such as:

Weight
Height

We may process the health data you provide by using the app to import or export the data with third-party services, such as Apple HealthKit

As your consent at the step tracker screen, we may import into the App Personal data about your health and activities from third-party services such as Apple HealthKit and Google Fit. The imported Personal data may include: weight, calories burnt, heartbeat rate, number of steps/distance traveled, and other data about your health. We will handle any such third-party information in accordance with this Privacy Policy.

How Long We Retain Your Information

We will retain some of the Non-Personal Information for internal analysis purposes. Non-Personal Information is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our services.
We do not collect or store your Personal Information. If you voluntarily send us an email, we will keep your email address and related information for a necessary and relevant time, so that we can contact you to give you feedback or improve our services.

We may provide paid products and/or services in our products. In this case, We utilize Apple and Google to process all financial transactions.
Apple Store In-App Payments: You can check their Privacy Policy at:
https://www.apple.com/legal/privacy/

Google Play In-App Payments: You can check their Privacy Policy at:
https://policies.google.com/privacy

We may use third-party service providers to show you advertisements to help support and maintain our services.
Admob from Google: You can check their Privacy Policy at:https://policies.google.com/privacy

Facebook Audience Network: You can check their Privacy Policy at:https://www.facebook.com/about/privacy/

We may use third-party service providers to monitor and analyze the usage of our services. Facebook Analytics: You can check their Privacy Policy at:
https://www.facebook.com/about/privacy/

Firebase and Google Analytics: You can check their Privacy Policy at:
https://policies.google.com/privacy

We provide optional functionalities which allow you to sync your contents to your iCloud or Google Drive.
iCloud from Apple: You can check their Privacy Policy at:
https://www.apple.com/legal/internet-services/icloud/

Google Drive: You can check their Privacy Policy at:https://policies.google.com/privacy

Google API Services：You can check their Privacy Policy at https://developers.google.com/terms/api-services-user-data-policy

Applovin : You can check their Privacy Policy at: https://www.applovin.com/privacy/

Security

We value your trust in providing us your information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Your Rights

Decide whether to use our service: You can decide whether to download our applications or visit our websites. When we update our policies, you can decide whether to continue using our services or not. You can opt-out of certain functions in our application settings.

Decide on the permissions granted to the service: You can decide whether to grant certain permissions to our services in the system settings. Please note that some functions cannot be run without specific permissions.

If you are a resident of the European Union (EU) and the European Economic Area (EEA), you have certain data protection rights described in the General Data Protection Regulation (GDPR).

If you are a California resident, you can implement your rights as provided in the California Consumer Privacy Act (CCPA)

If you have any requirements or questions, please contact us at:support@guloolootech.com.

Links to Other Sites

Our services may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services are not intended for use by children under the age of 13 (“Children”). We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect information from children under the age of 13, and in the event that we learn or receive a valid notice that a child under the age of 13 has provided information on the service, we will delete that information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

For any questions or suggestions regarding our Privacy Policy, please contact us at support@guloolootech.com.